Conference Program

9:00am-10:00am

Evaluating Business Performance: A CIO’s View on the Balanced Scorecard Approach
John Von Stein, EVP and CIO, The Options Clearing Corporation

How well did you meet your IT objectives this year?  How does that differ from the perspective of the business units who depend on IT?  What metrics have you used to clearly prove the results of your efforts?

In this informative session, you will hear from a leading CIO on how effective the Balanced Scorecard has been for his organization.

Topics that will be covered include:

• How to demonstrate value to business units

• How to establish greater accountability

• How to rapidly prioritize and establish initiatives

• How to ensure more efficient and effective strategy alignment across and within business units

• How to regularly assess and communicate results on a regular basis

• How to enable stellar ‘customer’ service to the business units

10:30am-11:30am

Managing Change: The Evolving Role of the CIO

Moderator: Patricia Shafer, President, Compel Ltd.

Panelists: John Moon, Vice President and CIO, Johnson Outdoors, Inc.

Lloyd F. Love, Vice President and CIO, AMCOL International Corp.

Mike Zanillo, CIO, WMS Gaming
Yvonne Scott, CIO, GATX

Operational Expert? Turnaround Specialist? Innovator? Business Manager? Optimistic Bridgebuilder?

Since inception of the role, the CIO span of influence and accountabilities have been changing and expanding. Today’s CIOs are challenged to evaluate and incorporate new technologies in the context of ever-changing market and organizational conditions. CIOs are also increasingly expected to function as strategic business partners capable of simultaneously providing vision and prioritizing resources. 

Whether you are a CIO currently or aspire to become one, this informative session with a diverse panel of CIOs is sure to stimulate your thinking about how to be most effective in the future.

Topics covered will include:

• The most pressing expectations and requirements of a CIO

• Balancing strategy vs. execution and innovation vs. operational improvements  

• Approaches to proactively influence corporate strategy

• The relationship between leadership competencies and success as a CIO

• Factors that enable rather than encumber process change in the organization

• Ensuring that IT adds enterprise value and can be linked to performance

• Anticipating changes on the IT horizon

11:30am-12:30pm

Strategic Technology: How to Research and Implement to Drive Business Growth
Jim Vaselopulos, Vice President, PSC Group

Before determining from the vast array of technologies that ‘promise’ to drive business growth, CIOs must understand where the planned and likely growth mechanisms are and then have a proven plan for implementing IT assets that will significantly support them.

In this session attendees will gain:

• An understanding of what the growth mechanisms are to your respective business

• Best practices for clearly identifying business project needs and prioritization        

• How to work the CIO and IT enablement challenges

• How to articulate the direct contribution in business terms to the board, the business units and IT

• How to evangelize to the IT organization that their work on new technologies is an investment to the business and how they can develop that mindset

1:30pm-2:30pm

Placing Your Bets: PMO/Project Prioritization Strategies that Deliver Results

Moderator: Bob Zimmerman, Vice President, Delivery, Geneca

Panelists: Andy Jurczyk, CIO, Sonnenschein, Nath & Rosenthal
John Payton, Director of Information Technology, FP Mailing Solutions

Sharon (Getz) DeWitt, Senior Director, Acquisition Integration, Zebra Technologies

Ken Pedersen, CIO, Luna Carpet

In a recent CIO survey, the number-one barrier to job effectiveness is a tremendous backlog of projects and requests.

How do you determine which projects are essential to the business and which are a ‘nice-to-have’?  What metrics are you using to rate the projects during the prioritization phase and the success of them post implementation?

In this session, you will hear from CIOs with expertise in this area.  Topics will include:

• Pitfalls to avoid in the application portfolio review

• Operational shortcomings that can affect the projects chosen

• How to review the portfolio to look for redundancies and ways for improving applications, infrastructure, operations

3:00pm-4:00pm

Legal & IT: Strategies for Records Retention and Data Discovery

Paul D'Arcy, VP of Marketing, MessageOne

CIOs and their staff must have a mastery of all of the sources of information under their control and the policies that they must adhere to.   The threat of litigation seems to be everywhere, so the IT organization must be able to work with legal and pull all of the information together to prove who accessed what information and when.

In these challenging times, what should the CIO and staff do to reduce the potential legal threats that surround the organization?

In this session attendees will learn:

• A well thought framework for handling regulatory compliance, e-discovery, records retention, &  e-mail archiving

• What the current approaches of various regulators are and steps your organization can take to adhere to regulatory obligations and avoid fines and penalties

• What information is necessary to provide vs. what could cause more headaches

• The pitfalls to avoid when managing a records retention and data discovery effort

• How to drive more efficient decision making that adds value to investors if you are a public company or with a focus on the bottom line if your company is privately held

4:00pm-5:00pm

Serving Your Customers: Strategies for Creating a Dynamic IT Organization
Moderator: Walker White, Vice President of Technology, BDNA,

Panelists: Ellen Barry, Chief Information Officer, Metropolitan Pier and Exposition Authority,

Jeff Johnson, Vice-President-IT, Baxter Credit Union,
John Bodine, Corporate CIO, Elkay Manufacturing
and other enterprise IT CIOs will share their experiences

More and more CIOs are migrating their shops into mini-businesses of their own and treating other business units as if they were external customers.

This is largely a new way of thinking for many IT organizations.  What does this involve and how can you make this transformation?  If already down the path, what can you do to refine your approach?

In this session, you will hear from business oriented CIOs as to how they have driven their organization with the belief that they have ‘customers to serve’.

Topics that will be covered include:

• How to manage customer value

• How to turn IT language into business language

• How to implement an “IT as a Service” Model

• Should IT have a ‘PR and Marketing’ function?

• What are the ‘Core Components’ of IT becoming an ‘Independent Business Unit’ ?

Conference Price: $179.00 per person