What You Will Learn
In this one day session, attendees will be provided a framework that includes:

• How to Design a Comprehensive Plan

• How to Test and Implement the Plan

• How to Measure Effectiveness through SLAs

• How to Minimize Gaps Between Recovery Capabilities and Enterprise Requirements

• How to Handle Crisis Management

• How to Gain Commitment for Your Plan from Management

Conference Program

8:00 am - 9:00 am - Registration and Continental Breakfast

9:00 am - 10:00 am
How to Design a Comprehensive Disaster Recovery/Business Continuity Plan
Joseph Parla, Business Continuity Architect, Grant Thornton LLP

Creating, implementing and maintaining a business continuity plan can be an overwhelming task. Learn which parts of a comprehensive business continuity program make up the planning framework.  You will be presented a methodology that has been used successfully in large and small organizations to build, sustain, and verify business continuity and disaster recovery plans.

Topics to be covered:

• Components of a BC Program
• Which parts make up the plan?
  • Business Impact Analysis
  • Risk Assessment
  • Strategic Planning
  • Writing and Publishing the Plan
  • Testing, Maintenance and Reporting
• Where to begin?
• What needs to be done?
• Who should do it?

10:00 am - 10:30 am - Refreshment Break

10:30 am - 11:30 am

BCP Commitment: Getting What You Need from Upper Management (panel)

Moderator: David Braner, CIO, CIMCO Communications
Panelists: Teri L. Vertullo, Loss Prevention Specialist, Ace Hardware Corporation

Paulette Hradnansky, Director, Cyber Emergency Response, Motorola

Joe Crenshaw, CIO, Reyes Holdings

Bob Ruzga, Vice President of Information Technology, Initial Tropical Plants

In this session, a panel of enterprise IT/DR professionals will share their experiences with getting

 buy-in from management.  Content that will be covered includes:

• Discussion of major catalysts that force management to buy-in to the plan

• How to work through the challenge if management does not understand their role.

• What can you do to make sure you get management commitment and ensure that you do

   not lose it?

  Hradnansky

• What should you do if disaster recovery loses priority among other projects?

• How to fight for funding.

• How should you prioritize items in your DR/BC plan if budget is limited?

11:30 am - 12:30 pm
How to Test and Implement the Disaster Recovery/Business Continuity Plan
Anthony Hopp, President, EOS Business Services

Designing the plan is obviously a great starting point, however, it is essential that you test the plan before full implementation.  What looks great on paper may look much different when put into production.  There will be many issues that come up that you might not have thought about.

How do you make sure your plan can withstand an actual disaster?

In this session you will learn:

• A method for testing your DR plan
• The types of tests you should be conducting
• How to make modifications based on the those results
• How to implement the refined plan

12:30 pm - 1:30 pm - Luncheon

1:30 pm-2:30 pm
IT Continuity of Operations: How to Minimize the Gaps Between Your Recovery Capabilities and Functional Requirements of the Enterprise
Ben F. Thornton, Director, Disaster Recovery and Business Continuity Practice, Optimus Solutions

Understanding the business needs of your organization is essential so that your DR/BC Plan can be mapped to the functional requirements of the organization.  But what happens when you find there are gaps between your recovery capabilities and the needs of your enterprise? 

In this session attendees will learn:

• How to understand and prioritize the requirements of the enterprise
• How to map these requirements into your plan
• How to lessen the gaps between capabilities and requirements
• How to modify the plan in the future to prevent gaps from happening

2:30 pm - 3:00 pm Refreshment Break

3:00 pm-4:00 pm
Beyond The Network: How You Should Handle Crisis Management
Marc Johnson, Practice Director, Disaster Recovery Services, Symantec

The effects of a disaster can be far reaching beyond the computer systems.  Has your organization implemented a crisis management plan to handle major issues outside of your IT systems?  How do you handle issues of communication, employee challenges and the potential for irreparable damage?

In this session you will learn:

• How to design a crisis management plan that covers your critical business functions
• How to understand the absolute risk your organization can handle
• What are the key ingredients to a successful crisis management plan
• How to support your personnel and their family during a disaster scenario
• How to understand the roles of each IT/DR professional

4:00pm-5:00pm
Effective and Firm SLAs: What You Should Expect from Your Suppliers in the Event of a Disaster
Paulette Hradnansky, Director, Cyber Emergency Response, Motorola

SLAs are defined in a couple of ways from the enterprise’s perspective.  What can the IT department expect from their suppliers?  And what can the extended enterprise expect from IT?  The goal of your vendor relationships is to save you during a disaster so operations remain either uninterrupted or with minimal interruption. 

But how do you go about defining what you need and what should you expect from your suppliers?  How do you ensure quality services to the rest of the enterprise?

In this session attendees will learn:

• How to implement Service Level Management
  • Availability
  • Measurement
  • Performance
  • Reporting
  • Security
  • Service Support
  • Service Level Agreements
     
• How to define SLAs from their suppliers
• How these SLAs translate into business requirements that IT can meet for the extended enterprise
• What should happen when SLAs are not met by the suppliers

Conference price: $179 per person.

Each attendee will receive a certificate awarding 7 CPE credits for CISSP continuing education,
 in addition to 0.7 CEUs and 7 PDUs.
CISSP is a registered certification mark of (ISC)², Inc.

Exhibits

As is always the case at CAMP IT Conferences events, the talks will not include product presentations. During the continental breakfast, coffee breaks, and the luncheon break you will have the opportunity to informally meet representatives from the following sponsoring companies, who have solutions in the area of the conference.