According to leading industry analysts, 99% of enterprises
have implemented IP Telephony. Many
made the decision to do so based on
projected long term savings and
increased efficiencies. But what are
the best ways to capitalize on your
existing investment and prepare for the
future? How can you leverage your
investments to provide new services that
your business is asking for?
In this one day conference attendees will learn:
-
How to leverage IP telephony and
unified communications (UC) to
improve business processes
-
How to determine which UC services
are the best fit for your
organization
-
How to troubleshoot converged
networks
-
How to determine if your IP
converged network is vulnerable and
what you can do about it
-
How to integrate mobility with UC
-
Advice from the experienced
enterprise IT User: How IP
telephony/UC users are maximizing
their investment
Conference Program
8:00am - 9:00am - Registration and Continental
Breakfast
9:00 am - 10:00 am
|
Potter |
Voice Where It Was, Where It Is, & Where It's
Going
- Leveraging VoIP
and Unified Communications to Work Smarter
Duncan Potter, CMO,
Westcon
Much has been made about the benefits of migrating to VoIP
including increased efficiencies and decreased
operating costs. But what specifically are
these and how can they help you improve your
business processes? Is it more than vaporware
and if so how do you get started?
In this session, attendees will learn:
-
What has changed and what has remained the
same
-
Enterprise and SMB IP communication adoption
-
Meeting the requirements of the organization
for supporting real-time connectivity
-
Bringing productivity to the masses: the
power of applications
-
The
mobilization of the enterprise
-
Deriving real business value from IP
Convergence/Collaboration/Unified Messaging
-
Understanding the technical and financial
benefits of unified communications
-
The key building blocks of enterprise
communications: unified communications,
voice on the desktop, session initiation
protocol (SIP), presence based
collaboration, and workforce mobility
-
Determining the right capabilities that meet
your business needs and communicating this
value to management
10:00 am - 10:30 am - Refreshment Break
10:30 am - 11:30 am
|
Ferneau |
How to Put Together the IP
Telephony 'Building Blocks' To Take Your
Enterprise to the Next Level of Services
Joni Ferneau, Director,
Global Voice Services, RR Donnelley & Sons
Company
There are many different
scenarios by which an IP Telephony
implementation can benefit your enterprise. When
investing in this undertaking, it is essential
you have an idea of your business needs and how
IP Telephony can help meet these needs for today
and the future. But where should you start and
what are the realistic expectations?
In this session you will
learn from a seasoned enterprise IP Telephony
professional.
Topics that will be covered
include:
-
What level of IP
Telephony implementation is right for you
-
How to build your
infrastructure to support the next
generation of services, i.e. UC
-
How to get buy-in from
your management
-
How a strategy of
Flatten, Consolidate, Extend has benefitted
this enterprise
-
How you can insure your
infrastructure will grow over time to meet
the changing needs of your enterprise
-
What are the real
benefits you can expect to receive
11:30 am - 12:30 pm
|
Trawick |
Improving the IP Telephony Experience: How to
Troubleshoot Converged Networks
Jeff Trawick,
Network Engineer, Technical Instructor,
WildPackets
IT and Telecom departments are realizing that the performance
of the underlying infrastructure is paramount to
successful VoIP implementation with Unified
Communications (UC). To get the real benefits
of UC your network needs to perform at optimal
levels.
In this session attendees will be provided with a framework
that addresses the following questions:
-
How Do You Deal with the Challenges of
Jitter, Packet Loss, Echo/Delay, and Voice
Signal to Noise?
-
How Do You Balance High-speed, Bursty Data
Requirements with Requirements of High
Quality Voice Calls?
-
How Do You Create Help Desk Guidelines to
Correctly Direct Problems to a Voice or
LAN/WAN Subject Matter Expert?
-
How Do You Make Sure that When Adding
Unified Communications to the Mix that Your
Users are Receiving the QoS that They
Deserve?
12:30 pm - 1:30 pm - Luncheon
1:30 pm - 2:30 pm
|
Tyagi |
Where are the Holes? How to Determine If Your IP
Converged Network is Vulnerable and What You Can
Do About It?
Satyam Tyagi,
Product Manager, Sipera Systems
Taking advantage of your VoIP network means capitalizing on
the benefits of new applications that can make
your enterprise more productive. But these
applications can add an extra level of security
problems if proper precautions are not taken.
In this session, attendees will learn a framework for
handling not only network security, but the
security challenges posed by IM, collaboration,
IP Mobile Phones, and Unified Communications
overall.
The framework will provide attendees with an understanding of
the following:
-
VoIP correlation rules: How to Detect Toll
Fraud Attempts and DoS Conditions Against
PBXs and Other Voice Services
-
How to Monitor VoIP Network Health with
Associated Security & Policy Events
-
How to Analyze VoIP Security Data and
Determine where the Vulnerabilities are
Originating and How to Fix Them
2:30 pm - 3:00 pm Refreshment Break
3:00 pm - 4:00 pm
|
Kalman |
How to Integrate Mobility with Unified
Communications
Gregg Kalman, Vice President, Operations, Meru Networks
IT is fundamental to changing the way businesses
operate for the better. Unified Communications
holds great promise for improving business
processes and mobility has shown to
significantly increase employee productivity.
But how do you merge these two areas for the
benefit of the organization?
In this session, attendees will learn:
-
How they can integrate mobile devices with
IP Telephony and UC infrastructures
-
What are the key obstacles to end users
having the same functionality and
satisfaction with wireless UC applications
compared to their wired use
-
Can wireless UC solutions be implemented
with the existing enterprise infrastructure?
-
What other applications are viable in this
environment?
|
Brooks
Fielder
Schmidt
Tate |
4:00 pm - 5:00 pm
Advice from the Experienced Enterprise IT User: How IP
Telephony/UC Users are Maximizing Their
Investment
Moderator: Rob Brooks, Manager, Network Data
Systems
Panelists:
James
Fielder, Director of Information Systems,
Farm Credit Services of Illinois
Al Zieba,
Manager of Network Services, The Options
Clearing Corporation,
Nick Schmidt,
Senior Manager, Information Systems, CDW
Troy Tate, IT
Security Manager, CTS Corp.
In
this session, you will hear from enterprises who
have implemented Unified Communications and the
specific/tangible results they have achieved.
Topics that will be covered include:
What You Will Learn
Conference Price:
$199.00 per person
Each attendee will receive a certificate
awarding 7 CPE credits for CISSP continuing
education, in addition to 0.7 CEUs and 7 PDUs.
CISSP is a registered certification mark of
(ISC)², Inc.
Exhibits
As is always the
case at CAMP IT
Conferences
events, the
talks will not
include product
presentations.
During the
continental
breakfast,
coffee breaks,
and the luncheon
break you will
have the
opportunity to
informally meet
representatives
from the
following
sponsoring
companies, who
have solutions
in the area of
the conference.
