Terry Doerscher

Terry Doerscher has over 26 years of experience in program, project, work & resource management, process & PMO development and strategic planning. As the Chief Process Architect for Planview, Terry’s focus is on innovating world-class business management techniques aligned to the to unique challenges of today’s technology-centric, knowledge worker environments. Since joining Planview in 1999, Terry has worked with over a hundred Planview customers worldwide, and has become a trusted advisor in their journey towards business management excellence.  Mr. Doerscher is the primary author of PlanView PRISMS™ Business Processes and Best Practices, a companion product to Planview Enterprise portfolio management software. He also drives the acclaimed ‘PMO 2.0’ series of whitepapers, presentations, leadership forums, the 2008 PMO 2.0 Survey and his entertaining and educational blog, the Enterprise Navigator - all of which are recognized as a catalyst for redefining the role of the PMO in integrating and aligning business management functions for the enterprise.  Terry is a passionate evangelist for integrating business management processes as a proven method of improving organizational performance; he is a frequently cited industry expert and his candid and engaging presentation style makes him a sought after speaker. He is a contributing author to the book, “The Modern PMO – Practical Insights and Case Studies” by Mark Perry (due out in the Spring of 2009), and is currently co-authoring a book on portfolio management (due out in the Summer of 2009). His collective body of work is very influential in positioning Planview as a recognized thought leader within the industry.  Mr. Doerscher is a voracious reader and self-directed learner. He received his formal engineering education in the elite US Navy Nuclear Power Program, has been a member of PMI since 1997, is a member of the PMI PMO SIG, is ITIL v.3 Foundation certified, and is a Certified Process Design Engineer (CPDE).

Joanne Johnson
Joanne Johnson is currently a process management strategy consultant with Best Consulting Group in the Chicago area.  Formerly she was an Information Officer for General Motors Locomotive Group; Director of IT Portfolio Management for Career Education Corporation and Process Strategy Consultant at McGraw Hill.  Her experience includes leadership roles in information technology, engineering and business process management.  In these roles she has had the responsibility of information systems alignment with business strategy and management of multiple outsourced vendors for IT services.  She has partnered with the business leadership to help justify and prioritize their investments to support business goals.  Ms. Johnson has provided leadership to organizations for an effective project portfolio management process and has helped organizations articulate strategy for enterprise business process management and process improvement.  She holds Master of Science degrees in information systems management from Roosevelt University and in engineering from the University of Illinois.

Susan Malisch
Susan Malisch currently serves as Vice President and Chief Information Officer for Loyola University Chicago.  In this capacity, Susan is responsible for developing and implementing the University’s information technology (IT) strategic direction, and IT services that support student learning, faculty research and teaching, administrative processes, and public service.  With over 20 years of implementation and operations experience in IT across several industry verticals, Ms. Malisch has provided technology leadership for a variety of initiatives related to mergers and acquisitions, IT governance and program management, and business strategy transformations.  Prior to joining Loyola, Susan has held technology leadership positions at Novell, Cambridge Technology Partners, UCLA, NSC Systems Group, Inc. and Southwestern Bell Communications.  Ms. Malisch holds a B.S.B.A. degree in Computer Information Systems from Rockhurst University in Kansas City, Missouri and received the Women in Technology International “Excellence in IT Leadership” Award in 2006.  In addition to her current responsibilities, Susan remains active in a number of IT leadership and community service organizations in the Chicagoland area.

Mark Price Perry
In 1999, Mr. Perry founded BOT International, a boutique project management firm now celebrating its 10^th year anniversary. As the head of operations, Mr. Perry manages product marketing, R&D, technology integration, and foreign language enablement for Processes On Demand, a productized offering for PMO Setup. Mr. Perry has been with BOT International since its inception and has led over twenty Japan/China market entry engagements and has implemented Processes On Demand in more than one hundred PMOs in North America, Asia Pacific, Europe, and Latin America including such recognized brand named companies and organizations as: Advo, American Chemical Society, Amtrak, Austin Energy, AZ-EM, Biovail, Black Entertainment Television, Black & Veatch, Boart Longyear, Cheniere Energy, Citizen’s Gas and Coke, Enbridge, GAF Materials, Gallatin Steel, Group Health Inc, GW Bakeries, Hawaiian Airlines, Hub Distributing, ING Romania, Intuit Software, Kos Pharmaceuticals, KV Pharmaceuticals, La-Z-boy, Life Touch Portrait Studios, Meggitt Electronics, National Institutes of Health, Open Solutions Inc, Partner Re, PBS&J, Port of Houston, Precision Drilling, Purdue University, Quiksilver, Royal Caribbean Cruise Lines, Santa Fe Natural Tobacco, SHUAA Capital, Siveco Romania, Stanley Works, Stiefel Labs, Texas Association of School Boards, Toyota Motor Corporation of Australia, United States Geological Society, and Yale University.  Largely as a result of years of experience in PMO Setup work with companies and organizations and with talented project management practitioners of all disciplines, Mr. Perry is a servant-leader in the domain of setting up and managing a PMO and the practical application of project portfolio management (PPM) applications, collaboration platforms, and PMO content assets.